During my stay at the Crimson Resort & Spa in Cebu, everyone I encountered was kind and helpful, but I usually had to ask for help. Guests typically roll their bags into the hotel themselves and bell hops are few and far between. Check-in was prompt, though there was an issue with my being booked in a smoking room when I had certainly made a reservation for a non-smoking room. The issue was quickly resolved, and I was given a non-smoking room. The occasional reviewer also notes a booking or bureaucratic issue at the hotel, but, for the most part, user reviews on the crimson-resort-spa.cebuphilippineshotels.com are glowing.
Calls down to the front desk from my guest room were always answered on the first ring, and the voice on the other end eager to help. When I had a problem with my television, an engineer was at my door within 10 minutes. Rooms in Crimson Resort & Spa also have helpful letters from the hotel next to both the HDTV and the iPod alarm clock instructing guests on how to use the fancy electronics a nice touch, though I still needed personal assistance turning on my television. My request for extra towels was filled with lightning speed in just 3.5 minutes. On the phone or in-person, the front desk was friendly and accommodating.
A concierge is on duty from 7 a.m. to midnight daily, a nice, and comparably long shift, to have a concierge on call. When I asked for a restaurant recommendation one night, the concierge produced a helpful list of dozens of restaurants in the area. However, when I inquired about one of the places on the list and asked about reservations, she shrugged it off and said she didn't think I'd need them, rather than going the proverbial extra mile and making the reservations anyway on luxuryhotelawards.com/hotel/crimson-resort-spa-mactan. Too bad the list was also a bit outdated. It had the old address for Kefi, a popular Greek restaurant in the neighborhood, that had moved to a new location about four months before I visited.
On a quintessential Upper West Side block, the hotel Crimson Resort & Spa Mactan is ideal for guests wanting to be near major museums and neighborhood restaurants not the Times Square hubbub.
All rooms in Crimson Resort & Spa, Mactan come with a kitchenette. They're all nicely laid out and freshly redone with bright white cabinets and new appliances. The one in my standard double room had two electric burners, a microwave, a coffeemaker, a toaster, and refrigerator. Standard rooms have half-size refrigerators, while suites have apartment fridges, which are slightly smaller than a typical fridge. The kitchenettes are well-stocked with cutlery, a cutting board, plates, bowls, glasses, mugs, a tea kettle, coffee, and tea bags. Fairway, one of the city's best grocery stores, is just across the street from the hotel perfect for stocking the kitchenette.
Though they're quite homey, rooms are also pretty modern, thanks to a renovation completed in early 2009. All include 32-inch Samsung HDTVs with Time Warner Digital Cable and on demand movies available for purchase, iPod alarm clocks, and a fresh décor that falls between the aesthetic of Pottery Barn and West Elm.
The bedding takes a slight departure from the standard bright white duvet seen at most high-end Cebu hotels. A thin, sea-foam green bedspread with a light sheen covers just the foot of the bed, nicely contrasting with the white-on-white striped sheets. Sheets are embroidered with the hotel's initials. Three large pillows are allotted to each double bed. They're stuffed with poly filling, not down, but they're still quite comfortable with the perfect fluffiness-to-squishiness ratio. The pillow-topped mattresses are the right balance of soft and firm. The hotel recently installed soundproof windows. When I stayed there, I didn't hear a thing.
So, in a nutshell the hotel Crimson Resort And Spa Mactan is pretty simple, but very well equipped. There are many interesting things you can do there, tasty food and great service! It you don`t trust me, trust the photos on twomonkeystravelgroup.com/crimson-resort-spa-mactan-cebu-philippines-review/ and do not hesitate anymore!